TAL is seeking a Head of Customer Service and Operations to lead a critical function supporting Direct and ALSL customers. You will guide performance across a large portfolio, drive transformation, and build a high-performing culture.
The role focuses on delivering simpler, smarter customer experiences and influencing strategic initiatives for growth and operational excellence. You will develop leaders, collaborate with stakeholders, and leverage digital solutions to improve outcomes while
Head of Customer Service & Ops — Transformation Leader in Brisbane employer: TAL
At TAL, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values flexibility and employee wellbeing. As a Dispute Governance Specialist, you'll have the opportunity to make a meaningful impact on customer experiences while benefiting from extensive learning opportunities and career growth within a leading life insurer. Join a passionate team dedicated to empowering Australians and enjoy the unique advantage of working for a company recognised for its commitment to diversity and inclusion.
