At a Glance
- Tasks: Lead onboarding solutions for TAL's superannuation partners and ensure timely delivery.
- Company: Join TAL, a leader in financial services with a focus on innovation.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Dynamic role with opportunities for growth and collaboration across teams.
- Why this job: Make a real impact by driving partner experiences and enhancing delivery processes.
- Qualifications: 5+ years in delivery management with a tech background and agile experience.
The predicted salary is between 132345 - 161755 $ per year.
The Delivery Manager, Group Onboarding plays a pivotal role in ensuring the successful delivery of onboarding solutions for TAL's superannuation partners. Leading the end-to-end delivery lifecycle across multiple teams, this role drives the implementation of partner platforms and fund onboarding initiatives, ensuring outcomes are delivered on time, to a high standard, and with a strong focus on partner experience.
Working closely with Product, Technology, and external partners, the Delivery Manager coordinates priorities, manages risks and dependencies, and empowers cross-functional teams to deliver value efficiently while supporting TAL's strategic growth objectives. You are accountable for the delivery health of VS1: risk and dependency tracking, release readiness, cross-platform coordination (cloud, cyber, infra), and the testing and UAT processes that determine what ships and when.
In this role you will:
- Own end-to-end delivery cadence across VS1, optimising ways of working to improve flow and enable rapid iteration.
- Set and maintain prioritisation across squads when demand exceeds capacity, drawing on inputs from business, product, and technology.
- Own the internal testing process and release readiness gates, determining the when and how of what ships.
- Identify delivery risks early and develop mitigation strategies to minimise impact on delivery commitments.
- Respond to shifting partner needs, business goals, or market conditions by adapting plans and execution as necessary, while maintaining delivery integrity and stakeholder transparency.
- Maintain delivery health metrics and provide regular, accurate reporting on delivery status, risks, and progress.
- Serve as the primary delivery interface for super fund partners and Administrators, coordinating implementation activities and ensuring partner-facing commitments are met with clarity and accountability.
- Lead and support delivery team members through coaching, feedback, and professional development.
Qualifications:
- At least 5 years of delivery management experience in a technology organisation, with a proven track record of leading end-to-end software delivery across multiple squads or workstreams.
- Demonstrated experience operating in a product and value stream-oriented delivery model, with strong understanding of agile principles, delivery cadence, and continuous delivery practices.
- Experience managing delivery in a regulated industry, ideally financial services or insurance, including familiarity with compliance and regulatory obligations as part of delivery planning.
- Experience coordinating cross-functional dependencies across technology domains (cloud, cyber, infrastructure) and managing delivery risk in complex, multi-team environments.
- Solid understanding of testing and release management processes, including UAT coordination across multiple business units and fund-side stakeholders.
- Experience in partner or customer-facing delivery programmes, including managing external expectations, implementation coordination, and change communication.
- Tertiary qualification in a relevant discipline, or equivalent professional experience.
Onboarding Delivery Manager in Sydney employer: Tal Services Limited
At TAL, we pride ourselves on being an exceptional employer, offering a competitive salary and flexible work hours in a hybrid model that promotes wellbeing and inclusivity. Our collaborative culture is supported by passionate leadership, providing ample opportunities for internal career growth and professional development. Join us in making a meaningful impact as a Claims Consultant, where your expertise will help Australians navigate life's challenges while working alongside a diverse and dedicated team.
