TAL Australia is seeking a Head of Customer Service and Operations to lead a critical function across TAL Direct and ALSL, driving superior customer outcomes, retention and operational excellence. You will steer a major transformation journey to create simpler, smarter, more connected experiences while building a high-performing culture.
In this role you will shape strategic initiatives, lead large teams and partnerships, and align stakeholders to deliver measurable improvements in customer
Customer Service & Operations Transformation Lead in Brisbane employer: TAL Australia
TAL Australia is an exceptional employer that prioritises employee growth and development, offering a dynamic work culture where creativity and innovation thrive. With a strong commitment to social responsibility, employees have the unique opportunity to make a meaningful impact on the lives of Australians while enjoying a supportive environment that fosters collaboration and professional advancement.