At a Glance
- Tasks: Engage with customers, assemble products, manage stock, and ensure quality control.
- Company: Top 10 hydraulic company in Australia, experiencing rapid growth.
- Benefits: Dreams Program, career progression, monthly lunches, and personal development sessions.
- Other info: Join a supportive team with a focus on employee well-being and development.
- Why this job: Dynamic role blending customer service and hands-on tasks with great growth potential.
- Qualifications: Strong customer service skills, coachable attitude, and physical fitness.
The predicted salary is between 47250 - 57750 $ per year.
Taipan is proud to be one of the top 10 hydraulic companies in Australia, and we’re experiencing rapid growth! We are excited to announce a new role that combines customer service responsibilities with on-the-floor activities. If you are seeking a dynamic position that offers a balance between office duties and hands-on tasks, we encourage you to apply now!
What you’ll be doing:
- Customer Interaction: Handle inbound sales/technical enquiries, develop strong customer relationships, and update records.
- Assemble, Test, and Pack: Build and test hoses, create and maintain Bill of Materials, and pack customer kits.
- Stock Management: Replenish shelves, pick and pack orders efficiently, and report on stock levels (occasionally).
- Quality Control and Compliance: Ensure quality control of goods, comply with safety regulations, and assist with stock take.
- Collaborative Tasks: Coordinate with the Branch Manager, attend meetings, and achieve KPIs.
To be successful you'll need some or all of the following:
- Have great customer service skills and confident phone manner.
- Be coachable and take pride in your work.
- Physically fit with good hands-on skills and an eye for detail.
- Knowledge of hose and fittings is desirable but not necessary.
- Comply with Occupational Health & Safety regulations.
- Hold a valid driver’s license and either have or be willing to obtain a forklift license.
The perks:
- We believe that if you are fulfilled and happy in your personal life, this will reflect in your work, so we have recently implemented a Dreams Program to help you reach your personal goals.
- We have a team of financial experts that have joined forces with Taipan to give our staff free 1 on 1 sessions with professional money coaches that can help people at all stages of life.
- Annual salary reviews and opportunities for career progression.
- Monthly staff lunches and morning teas.
- Employee Assistance Program.
- Closed over Christmas!
- You’ll receive a tonne of Taipan merch!
- A dedicated Training Team to ensure you have all the skills you need to succeed at Taipan.
- Quarterly personal development sessions.
- Regular personal development seminars and training.
- Team events.
- Free onsite parking.
- Stable employment at a rapidly growing company with plenty of room to grow.
Who are we?
We are an Australian owned business specialising in Hydraulic hose and fittings that have been in operation for 30+ years and have 5 branches across the country.
Our company mission? Simple: Create a base of raving fans. And guess who’s front and centre in this fan club? Yep, our amazing staff!
Hybrid Technical Sales & Operations Specialist in Donnybrook employer: Taipan Pty Ltd
At Taipan, we pride ourselves on being a top employer in the hydraulic industry, offering a dynamic work environment that combines office and travel across the stunning landscapes of South Australia. Our commitment to employee well-being is evident through our unique Dreams Program, which supports personal growth, alongside competitive salaries, comprehensive benefits, and a strong focus on internal career progression. Join us and be part of a passionate team where your contributions are valued and celebrated, ensuring you thrive both personally and professionally.
