TAFE Queensland is seeking a Manager, Customer Service to lead a multi-disciplinary team and drive best-practice customer service across student enrolments and contact channels. The role reports to the Director, Client and Commercial Operations and is based primarily at Cairns or Townsville campuses.
The ideal candidate will have a tertiary qualification (advantageous), strong MS Office skills, and a track record of improving customer outcomes in a VET environment.
Head of Customer Experience & Enrolments in Cairns employer: TAFE Queensland
TAFE Queensland is an exceptional employer that prioritises professional development and a supportive work culture, making it an ideal place for those looking to grow in their careers. With a focus on collaboration and innovation, employees enjoy a dynamic environment across various campuses, fostering a sense of community and shared purpose in delivering quality education and training.
