TAFE Queensland is seeking a Manager, Customer Service to lead a multi-disciplinary team across student enrolments and contact centres, ensuring a high-quality customer experience and growing enrolments. The role reports to the Director, Client and Commercial Operations and is based primarily at Cairns or Townsville campuses.
You will develop and implement customer service strategies, monitor KPIs, manage regulatory compliance, and foster strong internal and external relationships to deliver
Customer Experience & Enrolment Services Manager in Cairns employer: TAFE Queensland
TAFE Queensland is an exceptional employer that prioritises professional development and a supportive work culture, making it an ideal place for those looking to grow in their careers. With a focus on collaboration and innovation, employees enjoy a dynamic environment across various campuses, fostering a sense of community and shared purpose in delivering quality education and training.
