Service Desk Officer – Hybrid IT Support

Service Desk Officer – Hybrid IT Support

Full-Time 63810 - 77990 $ / year (est.) Hybrid
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At a Glance

  • Tasks: Provide IT support to staff and students, resolving requests efficiently.
  • Company: Join TAFE NSW, a leading education provider with a supportive culture.
  • Benefits: Attractive salary package, superannuation, and annual leave loading.
  • Other info: Flexible hybrid work model with opportunities for travel across NSW.
  • Why this job: Make a difference in education while developing your IT skills.
  • Qualifications: Experience in IT support and strong problem-solving abilities.

The predicted salary is between 63810 - 77990 $ per year.

TAFE NSW offers a Service Desk Officer role with location negotiable across NSW. The total salary package ranges from

AUS$106,140 to AUS$111,515, including base salary AUS$93,514 to AUS$98,249, plus employer superannuation and annual leave loading.

The role provides virtual, on-site and field support to staff, students and key stakeholders, delivering a tiered response to diagnose and resolve requests.

Occasional travel to other NSW campuses may be required as part of business needs.

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Service Desk Officer – Hybrid IT Support employer: TAFE NSW External

At TAFE NSW, we pride ourselves on being an exceptional employer that fosters a collaborative and inclusive work culture. Our commitment to employee growth is evident through ongoing professional development opportunities, flexible working arrangements, and a focus on health and wellbeing. Join us at our Blacktown Campus, where you can make a meaningful impact in the lives of diverse learners while being part of a team that values integrity, excellence, and community engagement.

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Contact Details:

TAFE NSW External Recruitment Team

We think you need these skills to ace Service Desk Officer – Hybrid IT Support

IT Support
Customer Service
Problem-Solving Skills
Communication Skills
Technical Troubleshooting
Remote Support
Field Support