At a Glance
- Tasks: Answer calls and support venue partners with TAB, MAX, and Sky services.
- Company: Join Tabcorp's vibrant B2B contact centre in Granville.
- Benefits: Competitive pay, free parking, and a fun office vibe.
- Other info: Full-time role with flexible shifts and on-the-job training.
- Why this job: Kickstart your career in customer service within the gambling entertainment industry.
- Qualifications: Great communication skills and a willingness to learn.
The predicted salary is between 54000 - 66000 $ per year.
Tabcorp’s B2B contact centre, locatedin Granville, is pivotal in supporting our venue partners across our core business operations.
On-the-job training will be provided to bring you up to speed with our products, including TAB, MAXand Sky.
Multiple positions available!
Start date is as soon as possible!
- Whatyou'lldo
- Answer inbound callsina timelyand efficient manner
- Support our venue partners with maintaining Wagering, Sky and Max services
- Deliver an exceptional experience to all customers
- Maintainaccuraterecords of venue calls
This is an outstanding opportunity to work ina great teamenvironment, further develop your customer service experience and learn more about the gambling entertainment industry.
Why work for the Service Support Centre?
- Industry competitiveratewhich exceeds award rate
- Granville based location with free onsite parking
- A dynamic, funand friendly office environment
- This is a Full Time role
- Full Time roles work on a 5 week rotating roster with 7:30-4pm, 9am-5:30pm and 2:30pm-11pm shift times
• Rolecommences ASAP!
- You must be available to attendonsite, compulsorytrainingforyour first2-3 weeks
- Whatyou'llbring
This role is ideally suited to applicants who have previously worked in phone based customer service however this is not a mandatory requirement.
You’llbe computer savvy, hard-working, a quick learner and detail focused.
Most importantly, you’llbe a natural communicator with the ability to engage and excite a broad range of customers.
Please note it is mandatory that all applicants willbe requiredto
- Provide evidence of Australian work rights (i. e. current Australian passport, Australian birthcertificateor current foreign passport withappropriate Visa).
- Complete a background check including an Australian criminal background check.
- #J-18808-Ljbffr
Service Support Centre Consultant in Sydney employer: Tabcorp
Tabcorp is an exceptional employer, offering a unique opportunity for the Senior Manager Compliance and Assurance to lead compliance initiatives in a dynamic and highly regulated environment. With a strong focus on employee wellbeing, work-life balance, and a culture of collaboration and inclusion, Tabcorp empowers its employees to thrive while making a significant impact on the organisation's compliance framework. The chance to influence senior leaders and drive meaningful change makes this role not just a job, but a rewarding career path.
