At a Glance
- Tasks: Support venue partners with calls and maintain services for TAB, MAX, and Sky.
- Company: Join Tabcorp's vibrant B2B contact centre in Granville.
- Benefits: Competitive pay, free onsite parking, and a fun office vibe.
- Other info: Full-time role with flexible shifts and on-the-job training provided.
- Why this job: Gain customer service experience in the exciting gambling entertainment industry.
- Qualifications: Great communication skills and a willingness to learn; phone experience is a plus.
The predicted salary is between 49500 - 60500 $ per year.
About the Role
Tabcorp’s B2B contact centre, locatedin Granville, is pivotal in supporting our venue partners across our core business operations.
On-the-job training will be provided to bring you up to speed with our products, including TAB, MAXand Sky.
Multiple positions available!
Start date is as soon as possible!
- Whatyou'lldo
- Answer inbound callsina timelyand efficient manner
- Support our venue partners with maintaining Wagering, Sky and Max services
- Deliver an exceptional experience to all customers
- Maintainaccuraterecords of venue calls
This is an outstanding opportunity to work ina great teamenvironment, further develop your customer service experience and learn more about the gambling entertainment industry.
Why work for the Service Support Centre?
- Industry competitiveratewhich exceeds award rate
- Granville based location with free onsite parking
- A dynamic, funand friendly office environment
- Role Details
- This is a Full Time role
- Full Time roles work on a 5 week rotating roster with 7:30-4pm, 9am-5:30pm and 2:30pm-11pm shift times
• Rolecommences ASAP!
- You must be available to attendonsite, compulsorytrainingforyour first2-3 weeks
- Whatyou'llbring
This role is ideally suited to applicants who have previously worked in phone based customer service however this is not a mandatory requirement.
You’llbe computer savvy, hard-working, a quick learner and detail focused.
Most importantly, you’llbe a natural communicator with the ability to engage and excite a broad range of customers.
- Provide evidence of Australian work rights (i. e. current Australian passport, Australian birthcertificateor current foreign passport withappropriate Visa).
- Complete a background check including an Australian criminal background check.
- #J-18808-Ljbffr
Service Support Centre Consultant in Sydney employer: Tabcorp Holdings Limited
At Tabcorp, we pride ourselves on being an exceptional employer that values collaboration, inclusion, and respect. As a Payroll Team Lead, you'll not only lead a dedicated team in a dynamic environment but also enjoy a range of benefits including flexible leave options, generous parental leave, and access to exclusive events. Our commitment to employee growth and wellbeing ensures that you can thrive both personally and professionally while contributing to our mission of innovation in the industry.
