Business Administration Coordinator

T42 Electrical & Air Conditioning Pty Ltd is looking for an organised, proactive and dependable Business Administration Coordinator to join our friendly team. This is an important position responsible for keeping our accounts, payroll administration, employee records, quotes and general business administration running smoothly.

Your responsibilities will include:

• Business and operational support
  • Provide backup support to our customer service and scheduling teams
  • Assist with phone overflow and scheduling during busy periods or team leave
  • Process compliance certificates and job documentation
  • Maintain accurate ServiceM8 records and filing
  • Manage supplier documentation and general office paperwork
  • Help ensure T42’s customer communication standards are consistently maintained
• Accounts and invoice administration
  • Follow up outstanding invoices and customer accounts
  • Send payment reminders and account statements
  • Record customer payment communication
  • Escalate overdue accounts when required
  • Complete invoice reconciliation through Burdi
  • Assist with billing and invoice reconciliation in Xero
• Quote administration
  • Follow up on outstanding quotes
  • Maintain and manage the quote follow-up pipeline
  • Process accepted quotes
  • Confirm customer deposits where required
  • Direct technical quote questions to the appropriate manager or technician
  • Maintain clear and professional communication with customers
• Payroll and employee administration
  • Review employee timesheets
  • Prepare payroll information
  • Manage leave entry and general payroll administration
  • Maintain payroll records, allowances and employee files
  • File employment contracts and employee documentation
  • Track employee licence and qualification expiry dates
  • Maintain training records
  • Complete onboarding and offboarding paperwork
  • Set up new employees in ServiceM8, Xero and Burdi reporting
  • Coordinate uniform and PPE administration

You will be a great fit for this role if you are:

• Highly organised with strong attention to detail
• Confident managing multiple administrative priorities
• Reliable, accountable and comfortable taking ownership of your responsibilities
• Professional and friendly when communicating with customers and team members
• Experienced in accounts administration, payroll support or general business administration
• Comfortable learning new systems and processes
• Able to work independently while contributing to a supportive team
• Confident handling private employee and financial information

Experience within an electrical, air-conditioning, construction or trade-services business would be highly regarded but is not essential. Experience with a job management or scheduling system, Xero, Burdi, payroll administration, or accounts receivable is also preferred; however, training will be provided to the right person.

Full-time, stable Monday-to-Friday position with a friendly and supportive team environment. Competitive salary of $65,000–$80,000 plus superannuation (depending on experience). An opportunity to take ownership of an important position and work with a growing Gold Coast electrical and air-conditioning business. Ongoing opportunities to learn and develop as the company grows.

T42 Electrical & Air Conditioning is a growing Gold Coast business providing high-quality electrical and air-conditioning services. We pride ourselves on excellent workmanship, strong customer communication and creating a positive, supportive workplace for our team.