At a Glance
- Tasks: Lead the IT support desk, manage escalations, and ensure top-notch incident resolution.
- Company: Join systemsGo, a dynamic company in the heart of Sydney.
- Benefits: Competitive salary, mentoring opportunities, and a chance to shape IT processes.
- Other info: Exciting career growth in a collaborative and innovative environment.
- Why this job: Be a key player in enhancing IT services and mentoring future tech stars.
- Qualifications: Experience in IT support and leadership skills are essential.
The predicted salary is between 72000 - 88000 $ per year.
systemsGo is seeking a Team Leader to guide the IT support services desk from our Sydney office, acting as the single point of contact for escalations and ensuring timely, high‑quality incident resolution.
You will mentor new joiners, manage the ticketing queue, oversee Active Directory/Office 365 administration, asset inventory, and drive process improvements aligned with global/local IT programs.
IT Helpdesk Team Lead in Sydney employer: systemsGo
Join a dynamic team at our client's Sydney office, where innovation meets excellence in the medical equipment manufacturing sector. As an IT Helpdesk Team Leader, you'll benefit from a collaborative work culture that prioritises employee growth through mentorship and training opportunities, while also enjoying a competitive salary and comprehensive benefits package. This role not only allows you to lead impactful projects but also positions you at the forefront of advancing healthcare technology.
