At a Glance
- Tasks: Transform social care through tech, bridging practice and innovation.
- Company: Join System C, a leader in health and care technology.
- Benefits: Flexible hybrid work, collaborative culture, and growth opportunities.
- Other info: Be part of a mission-driven team focused on improving health outcomes.
- Why this job: Make a real impact on communities while leveraging your expertise.
- Qualifications: Experience in social care and strong stakeholder engagement skills.
The predicted salary is between 56700 - 69300 $ per year.
Make a difference to social care through technology
At System C, we develop technology that connects and transforms health and care.
We are looking for an experienced Practice Consultant, Social Care to bring deep sector expertise to our customers and teams across Australia and New Zealand.
This is a highly collaborative role for someone who understands how social care and human services operate in practice and can translate that knowledge into better services, digital solutions and customer outcomes.
You will work with practitioners, service leaders and internal teams, acting as a bridge between social care practice and technology.
What you'll do
You will
- Act as a subject matter expert across social care and related human services sectors.
- Build trusted relationships with customers, practitioners and business leaders.
- Facilitate discovery workshops, practice reviews and service design activities.
- Help customers define outcomes, future operating models and service improvement priorities.
- Translate policy, sector reform and practice challenges into product and service opportunities.
- Partner with Product Management and Engineering to bring practitioner and customer perspectives into future product capabilities.
- Support implementations, transformation programmes, solution design and business process mapping.
- Help customers navigate organisational change, readiness and adoption.
- Share expertise and contribute to practical frameworks, guidance and thought leadership across the A/NZ business.
- What you'll bring
You will have significant professional experience within Social Care, Human Services, Child Protection, Family Services, Community Services or a related sector.
You will also bring
- Strong understanding of practitioner workflows, operating models and service delivery.
- Experience engaging practitioners, operational leaders and senior stakeholders.
- Confidence facilitating workshops and turning complex challenges into practical recommendations.
- Experience contributing to service improvement, practice development, transformation or policy.
- The ability to collaborate effectively across customer, product and delivery teams.
- Sound judgement, integrity and ownership when working through ambiguity and change.
Experience with case management systems, social care technology or digital transformation programmes is highly regarded.
Knowledge of social care systems and reforms across Australia and New Zealand would also be advantageous.
Why System C?
Our teams are united by a mission to use technology to improve health and care outcomes.
We value working as one team, continually improving, taking ownership and doing the right thing, while creating an environment where people can learn and grow.
If you want to combine your social care expertise with technology and help shape better outcomes for practitioners, individuals, families and communities,.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analysing CV's, or assessing responses.
These tools assist our recruitment team but do not replace human judgment.
Final hiring decisions are ultimately made by humans.
If you would like more information about how your data is processed, please contact us.
At System C, we believe great work happens when flexibility and collaboration come together.
All our roles are offered on a hybrid basis, with colleagues spending a minimum of two days each week in the office to connect, create, and grow together. (Excludes associate and field-based roles).
We prioritise transparency in our job requirements and selection criteria, ensuring they are based solely on the essentials needed for effective job performance.
We consciously avoid assumptions that could skew our perception of a candidate's suitability for hire.
Our recruitment practices are designed to ensure that no applicant is unfairly disadvantaged by procedures or requirements that disproportionately affect protected groups without being essential for the job.
For every position, we develop a detailed job description and person specification.
This approach maintains our focus on the true demands of the role and the skills, experience, and qualifications necessary.
During interviews, we involve multiple interviewers where possible to further mitigate unintentional bias, thereby promoting a fair and equitable hiring process.
Practice Consultant - Social Care in Sydney employer: System C
At System C, we pride ourselves on being an exceptional employer dedicated to improving health and care outcomes through technology. Our collaborative work culture fosters professional growth and innovation, allowing you to make a meaningful impact in the lives of others while enjoying the flexibility of a hybrid work environment. Join us in Australia and New Zealand, where you'll have the opportunity to lead a dynamic support team, develop your skills, and contribute to a mission-driven organisation that values transparency and inclusivity.
