ServiceNow Business Analyst / System Analyst
Job Type: Permanent position | Full time position
Job Description
About Us We offer a 360-degree service while remaining highly focused on our vision for simplifying and automating business services for sophisticated customer experience (CX) as well as employee experience (EX).
Our services include Software, Process, Custom Business Apps, integrations, CDCI and full lifecycle support for those platforms such as managed support, training and continuous improvement roadmap/strategy.
Please visit https://sysintegra.com.auto find out more about us.
The Opportunity
Here is a good opportunityfor a ServiceNowBusiness Analyst / System Analyst to join our Brisbane team.
Requirements:
- Facilitate discussions with different teams, conduct workshops, design user stories
- Design and configure solutions for Configuration Management, Asset Management and CMDB in ServiceNow
- Produce the required specifications in line with the needs of the customer and the project - Business Requirements, Stakeholder Requirements, Solution Requirements, Process Mapping
- Provide effort estimates for new investment requests
- Ability to work both autonomously and with the wider Sysintegra team and third-party suppliers
- Work in Agile as well as Hybrid delivery models
- Learn and acquire new skills around additional and newer ServiceNow modules that are becoming available from time to time and master the technical configuration and development best practices as well as implementation methods.
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ServiceNow Business Analyst / System Analyst in Brisbane employer: Sysintegra Pty
At Sysintegra Pty, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. As a CMDB Specialist transitioning into a Platform Business Analyst role, you will benefit from extensive professional development opportunities while working in a dynamic environment that values your contributions to ITSM improvements. Located in a vibrant area, our company offers a supportive atmosphere where your expertise in ServiceNow can truly make an impact.
