At a Glance
- Tasks: Be the go-to person for customer service and coordinate field technicians efficiently.
- Company: Join a global leader in sustainable water solutions with a supportive team.
- Benefits: Competitive salary, career growth, and a chance to make a real difference.
- Other info: Dynamic role with opportunities to drive improvements and enhance customer experience.
- Why this job: Perfect for problem-solvers who thrive in fast-paced environments.
- Qualifications: Experience in service coordination and strong communication skills required.
The predicted salary is between 80000 - 85000 $ per year.
Our client is looking for a sharp, solutions-driven Service Coordinator to be the link between our customers and our field service team. If you thrive in a fast-paced, customer-focused environment and love turning challenges into smooth solutions, this role is for you.
Responsibilities
- Be the first point of contact for service and warranty enquiries — responding fast, finding faults, and offering smart solutions.
- Schedule and prioritise jobs for our Field Technicians to keep everything flowing smoothly.
- Process warranty claims and liaise with suppliers for quick resolutions.
- Provide clear product advice and quotes to customers — and follow up to get results.
- Keep accurate records, track job progress, and support internal teams with technical insights.
- Help drive improvements across systems, service quality, and customer experience.
What You’ll Bring
- Experience in service coordination, scheduling, or customer support.
- Strong fault-finding and problem-solving skills — ideally in a technical or product-based environment.
- Great communication, organisation, and multitasking abilities.
- Tech-savvy: confident with Microsoft Excel, Dynamics, and Office 365 preferred.
- A proactive mindset — you're someone who sees a better way and makes it happen.
Why Join
A global sustainability leader delivering smarter water solutions. You’ll be part of a supportive, values-driven team where your ideas count — and your work makes a difference.
Salary guide: $80-85k+super
Service Coordinator employer: S&you Australia
Join a leading national contractor in Brisbane as a Site Engineer, where you'll be part of a dynamic team dedicated to delivering complex civil and infrastructure projects. With a strong focus on employee growth, you will benefit from exceptional mentoring and a clear pathway to advance into a Project Engineer role, all while working in a supportive environment that prioritises safety, quality, and professional development. This is an excellent opportunity to build your career in a thriving Queensland operation with a growing project pipeline.
