Join a fast growing multi-billion-dollar organisation who stays at the forefront of the ever-changing technology landscape through innovation and end-to end ICT solutions. We are currently recruiting someone of high calibre who is passionate, ambitious, and talented to join our team.
We are offering a fantastic opportunity for a highly motivated individual to join our team as a Warehouse Customer Service Administrator based in Oakleigh South.
As a leading ICT solutions providers and trusted partner of choice in Australia and New Zealand, we are committed to the development of our staff, offering progressive career paths, and a supportive working environment.
About the role:
As a Warehouse Customer Service Administrator you will manage a broad range of administrative, logistics, and service-related tasks. You will handle high-volume communication, coordinate deliveries and returns, maintain records, and support both warehouse and logistics performance reporting.
- Purchasing & Supplier Coordination – Order warehouse materials, manage invoices, and prepare monthly purchasing reports.
- Delivery & ETA Management – Handle high-volume delivery enquiries and provide timely updates to customers, couriers, and internal teams.
- Courier Claims & Reporting – Manage delivery claims, submit DIFOT and claim reports, and maintain daily courier scanning records.
- Returns & Customer Support – Organise RA/damaged goods returns, inspect returned items, and liaise with warehouse management.
- Equipment Servicing & Records – Coordinate servicing for warehouse equipment and maintain accurate service and stock-related records.
- General Warehouse Administration – Support warehouse and logistics documentation, communication, and daily administrative tasks.
About you:
- Tafe or Bachelor Degree; and/or Previous Office experience is preferred.
- Strong written and verbal communication skills.
- Proficient in Microsoft Office Suite and confident in handling daily administrative and logistics tasks.
- A collaborative team player with a flexible, proactive attitude and willingness to support others.
- Ability to read, analyse, and interpret reports and business information.
- Comfortable interacting with managers, clients, customers, and stakeholders.
What's in it for you?
- We encourage and support our team members to grow through a fantastic training platform and support provided to boost your career.
- Free On site Parking available.
- Option for novated car leases.
- Employee Assistance Program.
- Fun engaging work environment – year round events with the opportunity to meet and engage with the team through Christmas parties, trivia nights, virtual cooking classes, fitness challenges, yoga classes, community fundraisers and fun-runs to name a few!
Successful applicants must have full working rights in Australia to apply.
Customer Service Administrator in Monash employer: Synnex Australia
Synnex Australia is an exceptional employer, offering a dynamic and innovative work environment in Melbourne that fosters employee growth and development. With a commitment to supporting its staff through comprehensive training programs and hybrid working arrangements, Synnex provides a collaborative culture where ambitious individuals can thrive. The state-of-the-art office and engaging team-building activities further enhance the experience, making it an ideal place for those looking to make a meaningful impact in the technology sector.
