Senior Incident & Risk Lead, Customer Operations

Senior Incident & Risk Lead, Customer Operations

Full-Time On-site
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Synergy is seeking a Senior Incident Management & Risk Advisor for the Residential & Customer Operations team, based at Perth Central Park. You will manage incidents and operational risks across the Customer Business Unit, safeguarding continuity and driving improvements in risk and resilience frameworks.

You will oversee the incident lifecycle, coordinate responses, conduct root cause investigations, and strengthen the CBU risk register.

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Senior Incident & Risk Lead, Customer Operations employer: Synergy (Electricity Generation and Retail Corporation)

Synergy is an exceptional employer located in Perth, dedicated to leading Western Australians towards a sustainable energy future. With a strong focus on employee wellbeing, we offer flexible work arrangements, generous parental leave, and numerous professional development opportunities, all within a collaborative and inclusive culture that values diversity. Join us to make a meaningful impact in the energy sector while enjoying a supportive workplace that prioritises your growth and community engagement.

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Contact Details:

Synergy (Electricity Generation and Retail Corporation) Recruitment Team