Specialist Medical Receptionist Role – Kogarah in Sydney

Are you a people person that loves customer service? We are looking for that special someone to complement our growing team.

The modern and privately owned specialist practice at St George Private Kogarah is in need of a fabulous receptionist to complement their growing and friendly team on a part-time basis. Having moved locations into the new private rooms recently, the practice is stylishly designed and is dedicated to providing high-quality health care to their many patients. The successful candidate will be provided with a parking space at the hospital and a competitive rate of pay.

Applicants must be available three days per week: Monday, Tuesday, and Friday, either from 8.30am - 5pm or 12pm - 5pm. A casual employment arrangement will be considered if preferred for the right applicant. You must be able to assist with providing additional cover on additional weekdays when needed for planned or urgent relief.

This position is well suited to a university student who has sufficient availability to work the hours required of this role. Typing is an important part of this role, and AI is not at all used in this practice. It is expected that the successful applicant has an excellent command of the English language and is able to type perfectly constructed documents with 100% spelling and grammatical accuracy. Self-editing is critical, with each final document to be checked and finessed if needed before being presented to the specialist for approval.

The successful applicant will be professional, polished, and have a commitment to patient care, as well as having a passion for customer service. This role will involve assisting patients both in person and by phone, supporting the director and admin staff, as well as various routine administrative tasks. Although there is some self-direction, the successful applicant must be able to follow direction, adhere to the practice policy and procedures, and work well in a team environment.

Selection Criteria:

• Must be available three days per week - Monday, Tuesday, and Friday from either 8.30am - 5pm or 12pm - 5pm, and have some availability to assist with different or additional weekdays if needed.
• Although part-time, it could be changed to casual if preferred for the right applicant.
• Must be fluent and very clearly spoken in English, with a warm and professional phone manner.
• Must be either a current university student or have tertiary qualifications (a diploma or degree at a minimum).
• Strong customer service skills with an ability to work well under pressure.
• Must have some administrative experience.
• Exceptional typing and writing skills, with grammatical and spelling accuracy, as well as a flair for creative writing of professional documents. Perfection is expected from all typed documents. AI is not used at all in this practice.
• A reliable, quick learner, who is well presented and professional at all times.
• Reception or customer service experience.
• Medical terminology knowledge.
• Preference will be given to applicants that reside in Kogarah or the surrounding region.