At a Glance
- Tasks: Deliver exceptional customer service and manage enquiries across multiple channels.
- Company: Join Synergie Australia, a leading national organisation with a supportive culture.
- Benefits: Earn $35-40 per hour + Super, with potential for permanent employment.
- Other info: Enjoy a stable Monday to Friday roster with hybrid working options after three months.
- Why this job: Make a real impact while developing your career in a dynamic team environment.
- Qualifications: Experience in customer service, strong communication skills, and proficiency in Microsoft Office.
The predicted salary is between 35 - 40 $ per hour.
Customer Service Representative supporting national accounts in a fast-paced team environment.
We think outside the box by redefining recruitment.
Through long-term partnerships, we connect the right people (You) with the right opportunities to shape careers and drive change in Australia and beyond.
Synergie Australia is seeking a Customer Service Representative for a trusted client located in Northgate, QLD
The important parts
- Pay:$35-40 per hour + Super
- Duration:3-month temporary assignment with potential for permanent employment
- Hours: Monday-Friday 9:00am - 5:00pm
- Location: Northgate QLD
What you will be required to do
You'll be responsible for delivering exceptional customer service while supporting national accounts and managing customer enquiries across multiple channels.
- Responding to customer enquiries via phone and email
- Managing customer requests through Salesforce and internal systems
- Coordinating service bookings and scheduling requirements
- Resolving customer issues and complaints in a professional manner
- Maintaining accurate customer records and account information
- Liaising with internal departments to ensure service delivery standards are met
- Working within KPI and service level expectations
- Building strong relationships with customers and stakeholders
To be successful in the role you will
- Previous experience within a customer service or contact centre environment
- Strong communication skills, both written and verbal
- Excellent organisational and time management abilities
- High attention to detail and data entry accuracy
- Proficiency with Microsoft Office Suite
- Ability to multitask and manage competing priorities
- Experience using Salesforce or other CRM systems will be highly regarded
- A positive attitude and strong customer-focused approach
What's on offer for you
- Opportunity to join a leading national organisation
- Potential to transition into a permanent position after three months
- Supportive and collaborative team environment
- Career development and progression opportunities
- Hybrid working arrangement available upon permanent conversion
- Stable Monday to Friday roster
Synergie Australia delivers a full 360 recruitment solution, consisting oftemporaryandpermanent recruitment services, and more.
Safetyis of the highest priority, and Synergie Australia prides itself on fostering a culture that champions guidance and care in the workforce.
Beyond recruitment, Synergie Australia is motivated to improve everyday standards within the working landscape so people can thrive today, and in the future.
This approach delivers real change to communities by improving workplaces, local economies, inequalities, and changes to the climate.
If you aspire for better, let'swork together.
Customer Service Representative employer: Synergie
Synergie is an excellent employer that prioritises the safety and well-being of its employees while fostering a collaborative work culture. With a focus on professional development, employees have access to growth opportunities and training programs that enhance their skills in maintenance and plant reliability. Located in Melbourne's vibrant south-eastern suburbs, the company offers a supportive environment where teamwork and innovation thrive, making it an ideal place for those seeking meaningful and rewarding employment.
