At a Glance
- Tasks: Provide top-notch hardware support and guide customers through setup and troubleshooting.
- Company: Join Synapse ITS, a leader in innovative traffic and signal solutions.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for skill development.
- Other info: Dynamic role with opportunities to train and grow within the company.
- Why this job: Be part of a team that makes a real difference in smart transport solutions.
- Qualifications: Strong communication skills and a knack for tech support are essential.
The predicted salary is between 47250 - 57750 $ per year.
Synapse ITS is seeking a Technical Support Specialist to provide world-class hardware support for its ITS products.
You will answer questions, guide customers through setup, and resolve issues using ticketing, CRM, ERP systems and warranty processing.
The role covers full product life cycle from development to end-of-life, requires strong communication, and the ability to train distributors and staff on installation and maintenance.
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ITS Hardware Support Specialist employer: Synapse-Its
At Synapse-Its, we pride ourselves on being an exceptional employer that champions innovation and collaboration in a fully remote environment. Our inclusive work culture fosters creativity and offers ample opportunities for professional growth, allowing you to thrive while contributing to impactful global marketing initiatives. Join us to be part of a dynamic team that values your input and supports your career development in a truly international setting.
