At a Glance
- Tasks: Analyse business processes and collaborate with teams to drive improvements.
- Company: Join Aussie Broadband, a leading telco revolutionising global communications.
- Benefits: Enjoy flexible work, competitive pay, and awesome perks like discounted internet and fitness access.
- Other info: Be part of an inclusive culture that values diversity and community engagement.
- Why this job: Kick-start your career in a supportive environment while making a real impact.
- Qualifications: Recent grads in Business, IT, or related fields with strong analytical skills.
The predicted salary is between 47250 - 57750 $ per year.
Symbio, part of the Aussie Broadband Group, is revolutionising global communications.
Our platform delivers the full communications stack, from carrier infrastructure to enterprise collaboration solutions, across multiple Asia-Pacific markets.
Our goal is to be the telco people love – our customers, team members, shareholders, and partners.
Listed on the Australian Stock Exchange (ASX: ABB), the Aussie Broadband Group collectively supplies more than 1 million telecommunications services, operates two Tier 1 voice providers in Australia and owns fibre infrastructure.
Our culture is built on five values that guide everything we do
Don'tbe ordinary, be awesome | Think BIG | Nobullsh*t | Be good to people | Have fun
Are you a recent graduate with a passion for problem-solving, business improvement, and technology? We're looking for a
Graduate Business Analyst - to join our Wholesale Operations team and play a key role in driving continuous improvement across the business.
Commencing on
9 February 2027 , our Graduate Program offers an exciting opportunity to kick‑start your career in a supportive environment while gaining hands‑on experience in business analysis, process improvement, stakeholder engagement, and IT Service Management (ITSM).
In this role, you will partner with stakeholders across Wholesale Operations to identify inefficiencies, prioritise improvement opportunities, and help deliver practical solutions across people, processes, and technology.
By supporting continuous improvement initiatives, you'll contribute to enhancing operational performance, reducing process waste, improving ITSM capabilities, and delivering better outcomes for both the business and our customers.
This role is based in Sydney, with a hybrid work model that combines office and remote working.
- What you’ll be doing
- Analyse current business processes, workflows, systems, and ways of working to identify improvement opportunities.
- Collaborate with stakeholders across Product, Customer Experience, Customer Success, Technology, and Wholesale Operations Support teams.
- Gather, document, and analyse business requirements.
- Assist in defining future‑state processes and solutions.
- Support improvements to ITSM tools, operational workflows, knowledge management, and reporting capabilities.
- Facilitate workshops, stakeholder discussions, and process review sessions.
- Monitor and measure the success of implemented improvements.
- Maintain process documentation and contribute to continuous improvement practices.
- Support operational readiness, project delivery, and transition activities.
- Follow a structured development pathway with mentoring, professional development opportunities and clear milestones designed to accelerate your growth.
- Participate in graduate program workshops, networking opportunities and development sessions alongside other graduates across the business.
- What we’re looking for
- Recent completion of a degree in Business, Information Systems, Technology, Commerce, Engineering, or a related discipline.
- Strong analytical and problem‑solving skills.
- Excellent communication and stakeholder engagement skills.
- Strong attention to detail and organisational skills.
- Ability to document processes, findings, and recommendations clearly.
- Previous internship, work experience, or exposure to Business Analysis or Software Engineering.
- Experience gathering and documenting business requirements.
- Process mapping or process improvement experience.
- Understanding of IT Service Management (ITSM) principles.
- Ability to translate business needs into practical solutions across people, process, and technology.
- Why Join Us
At Aussie Broadband, we celebrate difference and are committed to creating an inclusive workplace where everyone can bring their whole selves to work.
As a proud Equal Opportunity Employer, we support and celebrate diversity every day it's just one of the ways we live our value of "Be good to people."
We also give back to the communities we serve through our Pledge 1% commitment, community sponsorship programs, and paid community service leave for all staff.
- The Good Stuff
- 26 weeks paid parental leave for permanent employees, for both primary and secondary caregivers (in addition to any government‑paid leave)
- Discounted internet up to the value of $109 per month
- 20% off Mobile services
- Fitness Passport for access to multiple gyms and pools across Australia
- Flexible working arrangements
- Employee Assistance Program (EAP)
- Discounts with Specsavers, HCF, and many more
- Monthly rewards and recognition
- Internal training and development resources to support your career growth
- Yearly Aussie merch allowance
Even if you feel you don’t meet all the requirements, we’dstill love to hear your story. We like tothink outside the boxwith the people we hire.
For questions, reach out to *******@team. aussiebroadband. com. au. Just note that all applications must be submitted via the job link.
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Graduate Business Analyst in Sydney employer: Symbio
Aussie Broadband is an exceptional employer that prioritises a vibrant and inclusive work culture, where team members are encouraged to bring their whole selves to work. With a strong commitment to employee growth through internal training resources, flexible working arrangements, and generous benefits like 26 weeks of paid parental leave, we ensure our staff feel valued and supported. As a B Corp Certified company, we not only focus on delivering outstanding telecommunications services but also on making a positive impact in our communities, making it a truly rewarding place to work.
