Aussie Broadband is seeking an Assurance Specialist to deliver exceptional service across voice, data, mobile and NBN services. You'll troubleshoot faults, coordinate with vendors and internal teams, and keep customers informed throughout the lifecycle.
The role operates in a rostered support environment with weekday hours and monthly weekend rotation. Ideal candidates hold a Diploma in IT or equivalent and have solid SIP/VoIP knowledge, with Hosted PBX/SIP trunk experience considered a strong
Assurance Specialist: Expert Fault Resolution (VoIP/NBN) in Melbourne employer: Symbio
Aussie Broadband is an exceptional employer that prioritises a vibrant and inclusive work culture, where team members are encouraged to bring their whole selves to work. With a strong commitment to employee growth through internal training resources, flexible working arrangements, and generous benefits like 26 weeks of paid parental leave, we ensure our staff feel valued and supported. As a B Corp Certified company, we not only focus on delivering outstanding telecommunications services but also on making a positive impact in our communities, making it a truly rewarding place to work.
