Syfe is seeking a Senior Customer Advocate to champion a best-in-class customer experience and help shape a customer-first culture across the Customer Service team.
You will coach and support Customer Advocates, model best-in-class service, and drive continuous improvement that keeps our support experience ahead of the curve. This hands-on role involves mentoring, solving problems, and using data and AI tools to enhance customer interactions.
#J-18808-Ljbffr
Senior Customer Advocate & AI-Driven Coach in Melbourne employer: Syfe
At Selfwealth by Syfe, we pride ourselves on being an exceptional employer that fosters a culture of collaboration, innovation, and personal growth. Our dynamic work environment in Sydney or Melbourne encourages employees to take ownership of their roles while providing ample opportunities for professional development and meaningful contributions to the future of investing in Australia. With competitive benefits like a premium trading account and a commitment to employee well-being, we empower our team to thrive as we reshape the investment landscape together.
