Aged Care Support Worker Croation or Serbian speaking in Blacktown

• Aged Care Support Worker Croation or Serbian speaking
• Syd West Multicultural Services – Blacktown NSW

Syd West Multicultural is a not-for-profit organisation which is committed in providing a broad range of services across Greater Western Sydney, the Inner West and the City of Sydney.

We are a leading organisation on cultural diversity offers flexible and integrated services across the life cycle for refugees and migrants; support for seniors; disability support; women and families; youth; housing support; and settlement services.

Syd West Multicultural Services' Mission is to deliver quality services meeting diverse needs to maximise individual and community outcomes.

KEY PURPOSE

The Aged Care Worker is part of the Syd West's Aged Care Team which is part of Syd West's Aged Care Services Division.

This position is responsible for providing individual assistance to Syd West's Aged Care Consumers as outlined in their individual care plans.

The Aged Care Worker role is acrucial frontline role which ensures all consumers' needs are met and all services are delivered toa Gold Standard.

• KEY ACCOUNTABILITIES
• Provide gold-standard, respectful and culturally sensitive in-home personal care, domestic assistance, social support, transport, flexible respite and a range of other individualised supports to Syd West's Aged Care Consumers
• Provide gold-standard customer service to all Syd West Aged Care Consumers
• Provide Syd West's Aged Care Consumers services consistent with Aged Care Quality Standards and Aged Care Quality & Safety Commission Policies & Procedures
• Adhere to Syd West's Policies & Procedures related to the work being undertaken in order to ensure own & others safety in the workplace
• Ensuring own and others safety in working within a community / remote related role

ESSENTIAL REQUIREMENTS

• Current driver's license and access to a fully registered and comprehensively insured motor vehicle;
• Personal smart phone & internet access
• Flexibility to work a variety of shifts between Monday – Friday
• Effective verbal and written communication skills to engage effectively with a broad audience
• Knowledge and ability in supporting consumers from a Culturally and Linguistically
• Diverse Background
• Ability to work autonomously supporting consumers living within their own homes
• Current Australian National Police check (or willingness to obtain)
• Current Working with Children Check (or willingness to obtain)
• Current First Aid Certificate (or willingness to obtain)

DESIRABLE CRITERIAS

• Croation or Serbian speaking preferred
• Certificate III or IV in Individual Support – Ageing or similar
• Awareness of the Aged Care Quality Standards and Aged Care Quality & Safety Commission
• YOUR KEY ATTRIBUTES FOR THE ROLE Resilience and Courage
• Always be calm and act constructively in highly pressured and unpredictable environments;
• Accept criticism of own ideas and respond in a thoughtful and considered way;
• Continue toward goals in the face of difficulty and adversity.
• Orientation and Self Management
• Maintain focus on goals;
• Independently pursue business objectives in an organised and efficient manner;
• Priortise work tasks to meet job responsibilites;
• Minimise work flow disruptions to complete high quality work within a specified time frame.
• Good communication and listening skills to ensure professionalism and correct information is provided.
• Flexibility
• Adapt effectively to changing plans and priorties;
• Ability to handle multiple tasks at once.