Sydney Water is recruiting a Customer Experience Representative to be the voice of the company for customers calling the Hub Faults line. You’ll handle inbound calls, provide clear information, and work toward first-call resolution.
After training, you may assist customers via email, live chat and social media, ensuring every interaction is efficient and customer-centered. The role offers a 12-month fixed-term contract, 38 hours per week, with a competitive salary and benefits including
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Customer Experience Specialist - Hybrid & Rotational in Sydney employer: Sydney Water
Sydney Water is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration. With a strong commitment to employee growth, we provide continuous professional development opportunities and a hybrid work model that promotes work-life balance. Join us in shaping the future of Sydney's digital experience while enjoying competitive compensation and unique benefits like novated leasing.
