At a Glance
- Tasks: Design and build ServiceNow solutions for a Federal Government client.
- Company: Join Accenture, a leading System Integrator in Australia.
- Benefits: Competitive contract rate with potential for extension.
- Other info: Collaborative team environment with opportunities for professional growth.
- Why this job: Make a real impact in a secure government environment with cutting-edge technology.
- Qualifications: Active NV1 clearance and strong ServiceNow development experience required.
The predicted salary is between 90000 - 110000 $ per year.
- Senior Service Now Developer - NV1 cleared - Urgent
- Sydney, NSW, Australia Accenture – Sydney NSW
- Senior Service Now Developer (ITSM / ITOM / Integrations) – Contract (Federal Government)
- *Aus Citizens with an active N1 or higher only*
A major System Integrator is seeking an experienced Senior Service Now Developer to support a Federal Government client delivering and enhancing core Service Now capabilities across ITSM, ITOM and integrations.
This is an immediate start contract role requiring active NV1 (or higher) security clearance.
- Location: Sydney / Melbourne / Canberra / Adelaide(site arrangements to be confirmed)
- Clearance: Mandatory – active NV1 or higher
Role overview
You will design, build and support Service Now solutions across ITSM and ITOM, delivering high-quality technical outcomes in a secure government environment.
Youll work closely with platform owners, architects, business stakeholders and delivery teams to implement scalable, supportable solutions and robust integrations.
Key responsibilities
- Develop and configure Service Now solutions across ITSM modules (e. g., Incident, Problem, Change, Request, CMDB, Knowledge).
- Deliver ITOM capabilities such as Discovery, Service Mapping, Event Management, and operational dashboards/health views (as applicable).
- Build and support integrations using Integration Hub, REST/SOAP APIs, MID Server, scripted integrations, and event/message patterns.
- Produce high-quality server-side and client-side scripting (Java Script), including Business Rules, Script Includes, UI Policies/Actions, Client Scripts, Catalog Items/Workflows/Flows.
- Implement automation using Flow Designer and support legacy workflow where required.
- Provide technical leadership on build standards, code quality, performance, and platform best practice.
- Troubleshoot, tune and resolve defects, platform issues, integration failures and data quality problems.
- Contribute to release planning, CI/CD where implemented, change management and production support.
- Develop technical documentation, runbooks, configuration guides and knowledge articles.
- Work within secure delivery practices and adhere to Federal Government policies, governance and audit requirements.
Skills and experience
Essential
- Strong hands-on experience as a Service Now Developer in enterprise environments.
- Demonstrated delivery across ITSM and ITOM (including at least one of Discovery / Service Mapping / Event Management).
- Solid experience delivering integrations (Integration Hub, APIs, MID Server, data transformation/mapping).
- Strong scripting skills and ability to work with complex customisation while keeping solutions supportable.
- Experience with CMDB and service modelling concepts, CI relationships and data governance.
- Ability to collaborate with multiple teams and stakeholders in a structured delivery environment.
- Active NV1 (or higher) security clearance – mandatory.
- Beneficial certifications
- Service Now Certified System Administrator (CSA)
- Service Now Certified Application Developer (CAD)
- Service Now Implementation Specialist certifications (e. g., ITSM, Discovery, Service Mapping, Event Management)
- ITIL Foundation (or higher)
Senior ServiceNow Developer - NV1 cleared - Urgent in Sydney employer: Sydney, NSW, Australia Accenture
Sydney, NSW, Australia Accenture offers a dynamic work environment with opportunities to engage in significant projects for Federal Government clients. Employees benefit from working on cutting-edge ServiceNow solutions, enhancing their skills in ITSM and ITOM while collaborating with various stakeholders. The company promotes professional growth through challenging roles that require active security clearance, ensuring a secure and supportive workplace.
Contact Details:
Sydney, NSW, Australia Accenture Recruitment Team
