At a Glance
- Tasks: Welcome students, manage calls, and support their learning journey.
- Company: Join a creative and fast-paced training organisation in North Sydney.
- Benefits: Gain valuable experience, develop skills, and enjoy a vibrant campus atmosphere.
- Other info: Flexible role with opportunities for growth in a supportive environment.
- Why this job: Be the friendly face that makes every student's experience exceptional.
- Qualifications: Experience in reception, strong communication skills, and a passion for helping others.
The predicted salary is between 2025 - 2475 $ per month.
Be the first smile, the friendly guide, and the heartbeat of our campus. We're not your typical Registered Training Organisation. We're a creative, fast-paced learning environment where students come to build skills, confidence, and exciting careers. We're looking for an enthusiastic Receptionist & Student Support Administrator who loves people, thrives on variety, and enjoys making every student experience exceptional from the moment they walk through our doors.
The Opportunity
We are seeking an individual who has an outgoing personality, friendly smile and a mature, yet flexible attitude to work across two exciting brands, Sydney Design School and its online partner, Interior Design Online. This role will be on campus at our studios in North Sydney 3 days per week (Tuesday, Wednesday and Thursday).
The key areas of this role are to:
- Welcome students and guests to the campus
- Answer incoming calls and transfer to the appropriate team member using the TEAMS phone application
- Campus and studio management
- Student support including processing student leave applications
- Data entry and reporting of student attendance
- Preparation of weekly resources for students and educators
- Ordering supplies for staff and students including preparing design kits
- Organising couriers and maintaining postage register
- Preparation and monitoring of student surveys and course evaluations
About You
To succeed in this role, you will be confident, nurturing and supportive of a student's learning journey and innately keen to help when and wherever you can. You will have a strong commitment to providing professional client service, a natural ability to work collaboratively with others, and pride yourself on your efficiency and initiative. We can guarantee your role at Sydney Design School will be varied, rewarding and challenging.
To be considered for this role you will need to address the following selection criteria:
Essential Criteria
- Experience in reception and administration
- Exceptional customer service skills and ability to demonstrate high level communication skills, both written and verbal
- Highly organised with excellent time management and multi-tasking skills
- Excellent attention to detail and accurate data entry skills
- Highly motivated, well-presented and team orientated
- Ability to demonstrate initiative and work autonomously showing ownership of your role
- High level computer literacy including advanced skills in Word, Excel and web-based applications including Client Management Systems
- First Aid Certificate
- A working with children's check will be required for the successful applicant.
About Sydney Design School
Located in North Sydney, Sydney Design School is an award-winning and rapidly growing training provider offering a range of vocational qualifications and short industry related courses on campus and online through its partner Interior Design Online.
Receptionist & Student Support in North Sydney employer: Sydney Design School
Sydney Design School offers a creative and dynamic work environment where employees can thrive in their roles. The company values imagination and innovation, providing opportunities for professional growth while supporting exciting projects. With flexible working arrangements and a focus on employee well-being, it fosters a collaborative culture that encourages creativity.
