Customer Experience Officer - Contact Centre (Full-time) in Sydney

Customer Experience Officer - Contact Centre (Full-time) in Sydney

Sydney Full-Time 58500 - 71500 $ / year (est.) On-site
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At a Glance

  • Tasks: Handle customer inquiries and resolve issues across multiple channels.
  • Company: Join a vibrant team in the heart of Sydney City.
  • Benefits: Full-time role with opportunities for growth and development.
  • Other info: Collaborative environment focused on achieving performance targets.
  • Why this job: Make a difference by providing outstanding service and satisfaction to customers.
  • Qualifications: Strong communication skills and a passion for helping others.

The predicted salary is between 58500 - 71500 $ per year.

Sydney City is seeking a dedicated Customer Experience Officer - Contact Centre to join our Glebe team on a full-time basis.

You will be handling customer inquiries across multiple channels, resolving issues, and maintaining detailed records to ensure outstanding service and satisfaction.

In this role, you'll guide customers through processes, process requests and collaborate with colleagues to meet performance targets while upholding our quality standards.

Customer Experience Officer - Contact Centre (Full-time) in Sydney employer: Sydney City

At Sydney City Toyota, we pride ourselves on being an exceptional employer that values your ambition and dedication. Our Waterloo dealership offers a supportive work culture with industry-leading training and clear pathways for career progression, ensuring that every Service Advisor has the opportunity to grow into leadership roles. With strong earning potential and comprehensive employee benefits, joining our team means embarking on a rewarding career journey where your efforts are truly recognised and rewarded.

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Contact Details:

Sydney City Recruitment Team

We think you need these skills to ace Customer Experience Officer - Contact Centre (Full-time) in Sydney

Problem-Solving Skills
Communication Skills
Time Management
Adaptability
Attention to Detail
Team Collaboration
Customer Service