Sydney City Volkswagen is seeking an Junior Volkswagen Service Advisor to join our established team. As a full-time role, you will be responsible for providing exceptional customer service and managing the day-to-day operations of our Volkswagen service department.
What you\'ll be doing
- Greeting and welcoming customers, and understanding their vehicle service requirements
- Booking in customer vehicles for service and repairs, and ensuring timely completion
- Communicating with customers throughout the service process, providing updates and recommendations
- Resolving customer queries and concerns in a professional and timely manner
- Maintaining accurate records and documentation related to vehicle service and repairs
- Supporting the sales team by identifying potential upsell opportunities
What we\'re looking for
- Knowledge of Volkswagen vehicles and an understanding of service and repair procedures
- Exceptional customer service skills, with the ability to communicate effectively with clients
- Strong problem-solving and time management skills to efficiently manage the service department
- A passion for the Volkswagen brand and a commitment to delivering exceptional service
- Experience with Titan, Xtime and Triage will be highly regarded
What\'s on offer?
- 5 Day Monday to Friday working week
- Remuneration commensurate with experience
- A supportive and inclusive working environment
About us
Sydney City Volkswagen is a leading Volkswagen dealership in the Mascot area, providing sales, service and parts for Volkswagen vehicles. With a focus on customer satisfaction, we pride ourselves on delivering a premium experience for all our clients. Join our team and be a part of our continued success.
Junior Volkswagen Service Advisor in Bayside employer: Sydney City Volkswagen
At East Automotive, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of Sydney City. As a Fleet Sales Consultant, you'll benefit from a competitive salary with uncapped commission, ongoing training, and clear career progression pathways within our multi-franchise dealership. Join a supportive team that is passionate about electric vehicle technology and dedicated to delivering outstanding customer experiences.
