At a Glance
- Tasks: Manage overdue accounts and engage with customers to secure payments.
- Company: Join Swoop, a growing telecommunications company in Sydney.
- Benefits: Gain valuable experience in finance and work in a supportive team.
- Other info: Enjoy a collaborative culture where every voice is valued.
- Why this job: Make a real impact in a fast-paced environment and take ownership of your work.
- Qualifications: Experience in accounts receivable or credit collections is preferred.
The predicted salary is between 62100 - 75900 $ per year.
In between roles? Jump into a 6-month contract role with Swoop! We’re on the lookout for a self-motivated Credit Controller to join our Sydney team on a 6-month full-time contract. If you’re between roles, looking for your next challenge, or thrive in fast-paced environments where you can roll up your sleeves and deliver results, this is your chance to step in, take ownership, and add real value from day one.
About the Opportunity
As a Credit Controller, you’ll play a key role in improving cash flow and strengthening customer relationships through proactive account management. This is a fast-paced, hands-on role where you’ll take ownership of overdue accounts, engage directly with customers, and work collaboratively with internal teams to resolve issues and drive outcomes.
More specifically, you will:
- Manage overdue accounts through high-volume outbound calls to secure payments and reduce aged debt
- Prioritise and work through debtor lists based on risk and ageing
- Negotiate payment arrangements while maintaining a professional, customer-focused approach
- Maintain accurate records of all interactions and agreements
- Identify and escalate account issues (e.g. disputes or queries) and collaborate with internal teams to resolve them quickly
About You
You’re a confident communicator who thrives in a target-driven, high-volume environment. You enjoy building relationships, solving problems, and working proactively to achieve results. Additionally, you will bring:
- Experience in accounts receivable or credit collections
- A track record working in high-volume, fast-paced environments
- Solid negotiation and customer engagement skills
- Excellent written and verbal communication skills
- High attention to detail and a commitment to accuracy
- Experience with CRM/accounting systems and Excel skills
- Ability to prioritise, multitask, and work independently
- A proactive, results-driven mindset with the ability to work under pressure
Why Join Swoop?
- Be part of a growing telecommunications company connecting communities across Australia
- Join a supportive, collaborative, and down-to-earth team
- Gain valuable experience in a fast-paced finance environment
- Make a tangible impact in a short-term role with real outcomes
We’re proud to foster an inclusive and supportive environment where every team member is empowered, every voice is valued, and innovation thrives.
Interested? Ready to make an impact and take ownership of your work? Apply today and join us in transforming connectivity.
Satisfactory police checks, reference checks and working rights are a requirement of the role.
Dynamic Credit Controller in North Sydney employer: Swoop Telecom
Swoop Telecommunications is an exceptional employer that champions innovation and collaboration, offering a supportive work culture where your contributions directly impact communities. With a focus on employee growth, Swoop provides flexible hybrid working arrangements, generous benefits like 12 weeks of paid parental leave, and a free internet benefit to keep you connected at home. Join our Brisbane team as a Senior Credit Collections Officer and be part of a dynamic environment that values every voice and empowers you to thrive.
