Airport Passenger Experience Specialist

Airport Passenger Experience Specialist

Full-Time 31500 - 38500 $ / year (est.) On-site
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At a Glance

  • Tasks: Support passengers from check-in to boarding, ensuring a smooth travel experience.
  • Company: Join Swissport Australia, a leader in airport services with a focus on safety and customer care.
  • Benefits: Flexible hours, team environment, and opportunities for growth in the aviation industry.
  • Other info: Work varied hours, including mornings, nights, and weekends, to fit airline schedules.
  • Why this job: Be part of a dynamic team that makes travel easier and more enjoyable for everyone.
  • Qualifications: Strong communication skills and a passion for helping others.

The predicted salary is between 31500 - 38500 $ per year.

Swissport Australia is seeking Passenger Service Agents to support passengers from check-in through boarding at our partner airports.

You will verify tickets, issue boarding passes, manage luggage, provide flight information, handle special passenger needs and assist with wheelchair services.

Work hours vary to align with airline schedules, including early mornings, late nights and weekends.

You will join a safety‑focused team committed to courteous, efficient, and professional service for

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Airport Passenger Experience Specialist employer: Swissport

Swissport is an exceptional employer in the aviation industry, offering a dynamic work environment where your contributions directly impact the safety and reliability of ground support operations. With a strong commitment to employee development, diversity, and inclusion, Swissport fosters a culture that values teamwork and accountability, ensuring that every team member has the opportunity to grow and thrive in their career. Join us at our various global locations and be part of a team that not only connects the world of aviation but also prioritises your professional journey.

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Contact Details:

Swissport Recruitment Team

We think you need these skills to ace Airport Passenger Experience Specialist

Communication Skills
Problem-Solving Skills
Attention to Detail
Adaptability
Time Management
Teamwork
Organizational Skills