Clinic Administration Officer in Melbourne

Join the School of Health Sciences at Swinburne University. Part time (0.3FTE), 12-months fixed term position at our Hawthorn campus. HEW Level 5 salary + 17% super and staff benefits. This role is due to commence from 1 February 2027.

About the Role

We are seeking an enthusiastic Clinic Administration Officer to join our Department of Psychological Sciences within the School of Health Sciences to provide administrative support to the Swinburne Wellbeing Clinic for Older Adults. The clinic provides counselling and group services to aged care residents, residential care staff and families of residents across Australia. The clinic operates nationally and is Australia’s largest university-based mental health service for older adults living in residential care.

As the Clinic Administration Officer, you will support the activities of the clinic and be passionate about working with older adults, aged care staff and families, and making a difference within the aged care sector. We are seeking a professional with strong coordination and planning skills, who has the confidence to take initiative and follow through with tasks; clear communication with clients, referrers and team members; strong attention to detail and a confident approach to design principles and social media engagement. You will be expected to function as a member of an interdisciplinary team to fulfil project objectives.

About You

• Excellent organisational and time management skills, along with the ability to prioritise activities, manage competing priorities as well as respond to ad hoc and time critical requests while meeting deadlines.
• Demonstrated experience with front desk duties (e.g., reception tasks).
• Excellent interpersonal skills, with the ability to communicate, liaise and work with people at all levels, both internal and external to the University with tact, maturity and appreciation of sensitive issues.
• High standard of professionalism, autonomy and initiative.
• Highly proficient computer skills, in particular MS Office Word, Excel, Outlook.
• Experience in promoting events/services via social media (e.g. LinkedIn or similar).
• Experience working in the aged care system is preferred.

Qualifications

• Extensive relevant administration experience; and or completion of a bachelor’s degree.

About Swinburne University of Technology

Swinburne’s strategy draws upon our understanding of future challenges. We choose to build Swinburne as the prototype of a new and different university – one that is truly of Technology, of Innovation and of Entrepreneurship. We are committed to a differentiated university proposition in education and research.

Our Ad Astra strategy is the cornerstone of Swinburne’s bold ambition to lead globally in technology-driven education and research. This strategy positions us to create transformative solutions, empower learners, and partner with industry to thrive in an ever-changing world.

What We Offer You!

• Work your way with flexible working arrangements, including hybrid options and generous parental leave to support a balanced lifestyle.
• Exclusive staff discounts, including discounted Medibank health insurance, 50% off Swinburne courses and other partner offers.
• Swinburne offers 17% super and salary packaging options, including car leasing and extra super contributions.

Please Note: Appointment to this position is subject to passing a Working with Children Check and a National Police Check.

Applications Close: Friday, 6 November 2026 at 11:30pm.

Diversity, Equity and Inclusion

Swinburne has become a world-class university, driving social and economic impacts through science, technology, and innovation. As a dual-sector university, our vision is for people and technology working together to build a better world.

Central to our vision is our commitment to diversity, equity, and inclusion. We pride ourselves on being an equal opportunity employer focused on attracting, retaining, and developing great talent. We work to remove barriers related to gender identity, culture, ethnicity, sexual orientation, disability, and age.

Swinburne is proud to be recognised as an AWEI Gold Employer, reflecting our commitment to creating an inclusive workplace where LGBTQIA+ employees, students and communities can thrive.

We strongly encourage applicants from diverse Aboriginal and Torres Strait Islander communities. Our Moondani Toombadool Centre leads our Indigenous education and culture at Swinburne, guided by community wisdom and leadership.

We support applicants with disabilities, and reasonable adjustments can be requested at any stage of the recruitment process.

For reasonable adjustment requests - including accessible formats of the position description, application form, or other documents, please contact ***************@swin.edu.au or call +61 3 9214 3550. Please note: this phone number is for disability and reasonable adjustment enquiries only. General enquiries about the role can also be emailed to ***************@swin.edu.au.

Victoria’s Commitment to Action: Improving international student employment outcomes.

As a signatory to Victoria’s Commitment to Action, Swinburne seeks to remove barriers to international graduate employment. We welcome and encourage applications from international graduates.

As a Circle Back Initiative Employer, we commit to responding to every applicant.