At a Glance
- Tasks: Lead a dynamic team to enhance student experiences across campuses.
- Company: Swinburne University of Technology, a vibrant and inclusive educational institution.
- Benefits: Competitive salary, 17% superannuation, flexible hybrid work options.
- Other info: Join a supportive environment with diverse student interactions and growth opportunities.
- Why this job: Make a real difference in students' lives while developing your leadership skills.
- Qualifications: Strong leadership skills and a passion for customer service.
The predicted salary is between 66150 - 80850 $ per year.
Swinburne University of Technology in Hawthorn is seeking a StudentHQ Team Leader to drive frontline customer service across campuses. You will lead a high-performing team, monitor workloads, and ensure policies and processes are applied consistently to support a seamless student experience.
This full-time, ongoing role offers HEW 6 salary plus 17% super, flexible hybrid working options, and opportunities to partner with diverse students, including international cohorts, to enhance service.
Student Experience Lead - Frontline Services (Campus-wide) in Hawthorn employer: Swinburne University
Swinburne University of Technology is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration. With flexible working arrangements, generous parental leave, and exclusive staff discounts, employees enjoy a balanced lifestyle while contributing to cutting-edge education and research. The university's commitment to diversity, equity, and inclusion ensures a supportive atmosphere where all staff can thrive and grow professionally.
