Swimart Doncaster | Full-Time | $80,000 - $85,000 + Commission + Bonus + Super
Lead a skilled team, run a busy service department, and put your pool industry experience to work with an established local business — Swimart Doncaster, trading for over 40 years.
Pool & Spa Service Manager – Doncaster East About the Role
We're looking for an experienced Service Manager to lead our service technicians and retail team. You'll coordinate service scheduling, drive store performance, and keep our customers coming back for outstanding pool and spa care. This is a hands‐on leadership role covering service coordination, customer service, team management, store operations, and sales.
Core Duties
- Schedule and coordinate pool service jobs, and manage the service technician team
- Lead, train, and roster retail and service staff to maintain high standards
- Oversee day‐to‐day store operations, including stock control, POS, and presentation
- Drive retail and service sales to help the team hit KPIs and targets
- Deliver excellent customer service, including pool/spa water testing and chemical advice
What You'll Need
- 2+ years' experience in the pool industry (required)
- Proven leadership or team management experience
- Strong communication and customer service skills
- Confidence managing scheduling, stock, and daily store operations
- Comfortable using POS systems, email, and everyday workplace tech
What We Offer
- $85,000 base + commission + superannuation
- 40+ years of trading history and job security in an established local business
- Full training and support, in-store and across the Swimart network
- Staff discounts and long-term career growth in the pool industry
Pool Store Service Manager in Manningham employer: Swimart
Swimart is an exceptional employer located in the picturesque Mosman region of Sydney, offering a vibrant work culture that values teamwork and professional growth. As a Lead Pool Technician, you will not only have the opportunity to showcase your technical skills but also play a pivotal role in mentoring junior staff, fostering a supportive environment that encourages learning and development. With competitive benefits and a commitment to safety and excellence, Swimart stands out as a rewarding place to build a meaningful career in the pool service industry.
