At a Glance
- Tasks: Deliver exceptional client service and support the opening of Blancpain's first Sydney boutique.
- Company: Blancpain, the world's oldest watch brand, known for Swiss watchmaking excellence.
- Benefits: Join a prestigious brand with opportunities for growth in luxury retail.
- Other info: Exciting opportunity to work in a collaborative, high-performing boutique environment.
- Why this job: Be a key ambassador for a legendary brand and build lasting client relationships.
- Qualifications: 2 years retail experience in luxury, strong customer service skills, and team player.
The predicted salary is between 54000 - 66000 $ per year.
Founded in 1735, Blancpain is the world's oldest watch brand and a symbol of Swiss watchmaking excellence.
Guided by a spirit of innovation and tradition, the manufacture masters every stage of creation, from design to hand-finishing, ensuring each timepiece reflects both artistry and precision.
With collections like the classic Villeret, the iconic Fifty Fathoms, elegant Women models, and exquisite Métiers d'Art pieces, Blancpain continues to push the boundaries of mechanical horology while honouring its timeless heritage.
The Role
Blancpain will be opening its first Retail Boutique in Sydney expected November 2026.
This is a pivotal role, supporting with the seamless opening of the boutique.
As a key ambassador of the brand within the market, Client Advisors are expected to embody the highest standards of professionalism, client service, and sales excellence.
Key Responsibilities
- Deliver exceptional client service using the Blancpain sales ceremony
- Support the team in achieving sales targets
- Build and maintain strong client and VIP relationships
- Develop and maintain an accurate client database
- Drive sales conversion, client retention and repeat business
- Maintain strong Blancpain brand and product knowledge
- Complete daily stock counts and stock processing accurately
- Maintain boutique presentation, housekeeping and visual merchandising standards
- Organise and manage back-up stock, packaging and boutique materials
- Maintain accurate CRM records and performance reporting
- Attend training and continuously develop product knowledge
- Contribute to a collaborative, high-performing boutique team
Skills & Experience
- Minimum 2 years retail experience in the luxury sector preferred
- Highly developed and proven customer service and client relationship skills
- Excellent organisational skills
- Excellent oral and written communication skills
- Good computer literacy skills
- Good time management skills
- Team player
- Impeccable grooming and presentation
- Visual merchandising flair
- Full and flexible availability
- Luxury watch industry knowledge and experience an advantage
Blancpain Client Advisor | Sydney employer: Swatch Group
Swatch is an exceptional employer that fosters a vibrant work culture where creativity and innovation thrive. As a District Manager in Western Canada, you will benefit from competitive compensation, including a starting base pay of $70,000 plus performance-based bonuses, alongside comprehensive benefits such as RRSP contributions with company match and generous paid time off. With a strong emphasis on employee growth and development, Swatch provides ample opportunities for training and leadership, ensuring you can build a rewarding career while making a significant impact across the retail landscape.
