About the Role
Reporting to the Team Leader, Diagnostics & QC, you will:
- Diagnose and assess mechanical and quartz watches
- Perform battery replacements, water resistance tests and minor repairs
- Identify service requirements and evaluate watch condition
- Conduct quality control checks to meet brand standards
- Record diagnostics, repairs and workflow updates in SAP
- Provide technical support to customer service teams
- Assist customers with while-you-wait services
- Maintain workshop tools, equipment and housekeeping standards
- Support continuous improvement and workshop excellence initiatives
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Diagnostics & Quick Services Technician in Melbourne employer: Swatch Group
Swatch is an exceptional employer that fosters a vibrant work culture where creativity and innovation thrive. As a District Manager in Western Canada, you will benefit from competitive compensation, including a starting base pay of $70,000 plus performance-based bonuses, alongside comprehensive benefits such as RRSP contributions with company match and generous paid time off. With a strong emphasis on employee growth and development, Swatch provides ample opportunities for training and leadership, ensuring you can build a rewarding career while making a significant impact across the retail landscape.
