TheSwansea RSL Clubis currently seekinga professional and motivatedClub Supervisorto compliment our management team.Thisposition requires someone who is motivated to develop and coordinate staff all the while inspiring them to deliver an exceptional customer experience.
About the role
As a Full Time Supervisor you will be assisting in all areas of the day to day operations of running a Licensed Club. The role is a hands on position and will require outstanding customer service and communication skills. You will be required to lead, manage staff matters and be the escalation point for customer queries.
The role includes:
- Lead a team upwards of 20staff during a shift
- Manage theday to day running of Swansea RSL across all areas of the club; including Reception, Gaming, Food & Beverage, Promotions & Back of House
- Provide direction and support in trouble shooting issues
- Interacting with people from all walks of life
- Deliver gold standard customer service
Skills and experience
Experience leading a team in a club/hotel environment
Strong knowledge of Gaming & Food & Beverage
Ability to work days, nights, weekends as required
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Club Supervisor employer: Swansea RSL Club LTD
Swansea RSL Club LTD offers a dynamic work environment where employees can develop their skills in customer service and team leadership. The club emphasizes hands-on management and provides opportunities for staff to grow within various operational areas. With a focus on delivering exceptional guest experiences, the company fosters a supportive culture that values communication and teamwork.
