At a Glance
- Tasks: Lead customer service operations and enhance the experience for our community.
- Company: Sutherland Shire Council, dedicated to serving the local community.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Other info: Join a dynamic team focused on continuous improvement and community engagement.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Experience in customer service and strong leadership abilities.
The predicted salary is between 81000 - 99000 $ per year.
Sutherland Shire Council in Sydney, NSW, seeks a Team Leader for Customer Service Operations to oversee council's customer service functions, ensuring frameworks and resources deliver outstanding experiences.
Lead a data-driven, multiplatform service delivery program, collaborate with internal stakeholders and the Customer Experience Leadership Team to implement the Customer Experience Strategy and drive continuous improvement.
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Customer Service Operations Lead in Sydney employer: Sutherland Shire Council
Sutherland Shire Council is an exceptional employer that prioritises the well-being of its staff while fostering a culture of integrity, collaboration, and innovation. As a Technical and Contracts Specialist, you will enjoy professional growth opportunities within a supportive local government framework, alongside benefits such as flexible working arrangements, health and wellbeing programs, and a commitment to continual improvement. Join us in enhancing civil infrastructure and making a meaningful impact in our community.
