IM&T Delivery Partner

Join our IM&T Delivery Team! Join a dynamic team focused on delivering innovative technology solutions for the community and Council staff. Be a trusted advisor, managing IT needs and enhancing delivery excellence. Utilise Agile methodologies to execute project plans and drive service improvements. Contribute to a culture of collaboration, continuous improvement, and exceptional customer experience.

About Us: Sutherland Shire Council is dedicated to providing outstanding services across four key divisions: Planning, Infrastructure, Community, and Corporate. Our Information Management and Technology (IM&T) Unit is integral to supporting our staff and the community, delivering a wide range of ICT services. With a focus on enhancing employee and customer experiences, our IM&T team is committed to operational excellence and future growth, ensuring that we not only meet today’s demands but also anticipate future technological needs.

About The Role: The IM&T Delivery Partner is a crucial role within the IM&T Digital PMO, responsible for managing technology projects and Service Improvement Plans (SIPs). You will partner with various Council directorates to understand their IT requirements and ensure service levels are consistently met. As the primary point of contact for non-transactional services, this role emphasises effective communication and collaboration across teams to deliver desired outcomes.

Key Responsibilities include:

• Develop a deep understanding of business goals and translate them into technology requirements.
• Manage expectations with business units regarding project deliveries and service levels.
• Apply Agile project management methodologies to ensure effective delivery of projects and SIPs.
• Coordinate activities and maintain communication with stakeholders throughout project lifecycles.
• Support Project Managers with financial tracking, purchase orders, and invoice processing.
• Capture lessons learned and promote continuous improvement within the team.
• Engage in demand management and prioritise tasks in a high-pressure environment.

Who We're Looking For: The ideal candidate will possess strong project coordination skills and a proven ability to manage multiple projects simultaneously. You should have excellent stakeholder management capabilities, enabling you to influence and negotiate with senior stakeholders effectively. Tertiary qualifications in a relevant discipline are essential. Experience in coordinating IT projects within a medium-sized environment. Strong understanding of IT operations and support. Adept in written and verbal communication, with strong facilitation skills. Familiarity with Agile environments, including tools like Jira and MS Project, is desirable. Experience in design thinking and customer experience (CX) is advantageous.

Join our Team and Grow with Us! If you are ready to take on a challenging and rewarding role that makes a real difference in the community, apply now to join our team at Sutherland Shire Council! Apply by responding to our online application questions and submitting your resume outlining why we are a great fit!

Get your application in by 11.59pm: Sunday 1st June 2025. Interview date: Interviews will be facilitated within 2 weeks of the closing date. Hours of work: Temporary Full-Time. 35 hours per week with option of 19 day month flexitime arrangement. Opportunity expected to be available until end of April 2026.

To benefit your wellbeing you will have access to fitness passport, employee assistance program, annual flu shots, health and wellbeing programme and novated lease options. Suitable candidates are subject to pre-employment screening which includes Reference Checks, Work Rights Verification, Identity and Functional/Medical History Checks (including Covid-19 Vaccination), and may also include a Criminal History, Qualification and Working with Children Check. Employment is subject to clearance of all these checks.