At a Glance
- Tasks: Be the friendly face for patients and manage their bookings efficiently.
- Company: Join Sutherland Heart Clinic, a compassionate cardiac care provider.
- Benefits: Gain valuable experience in healthcare with a supportive team environment.
- Other info: Enjoy a welcoming workplace focused on patient care and professional growth.
- Why this job: Make a real difference in patients' lives while developing your administrative skills.
- Qualifications: Experience in medical reception and strong organisational skills required.
The predicted salary is between 36000 - 44000 $ per year.
As Administration Assistant Bookings Officer, you will be the first point of contact for our patients and a vital member of our administrative operations. Your role will ensure theatre bookings are managed efficiently, and patients receive exceptional service from the moment they interact with us. This position is fundamental to delivering a positive patient experience and supporting our Cardiologists and clinical operations.
Key responsibilities:
- Greeting patients in a warm and professional manner upon arrival
- Managing patients surgical bookings for multiple doctors
- Maintaining accurate and up-to-date patient records and administrative documentation
- Processing patient registration and intake information
- Handling patient inquiries regarding preadmission, fasting times, and general clinic information
- Managing the reception desk and maintaining a clean and welcoming environment
- Providing accurate Informed Financial Consents and managing basic financial transactions in accordance with clinic procedures
- Supporting the clinical and administrative team with general office duties as required
About you:
- Proven experience working in a medical or healthcare reception environment
- Excellent organisational skills with the ability to prioritise multiple tasks
- Attention to detail in managing administrative tasks and patient records
- Strong communication skills, both written and verbal, with a professional and empathetic approach
- Proficiency in using medical booking systems and general computer applications
- A patient-focused attitude with the ability to remain calm and courteous under pressure
- Reliability and punctuality with a strong commitment to attendance
- Discretion and the ability to handle sensitive patient information with confidentiality
About us:
Sutherland Heart Clinic is a dedicated Cardiac Hospital committed to providing exceptional cardiac care and services to our community. Our experienced team of cardiologists and clinical staff work together to deliver comprehensive patient care. We pride ourselves on creating a welcoming environment where patients feel supported throughout their healthcare journey. Our clinic is founded on values of compassion, professionalism, and clinical excellence.
Administration Assistant Booking Officer in Sydney employer: Sutherland Heart Clinic
At Sutherland Heart Clinic, we are not just about providing exceptional cardiac care; we are dedicated to fostering a supportive and compassionate work environment for our employees. As an Administration Assistant Booking Officer, you will enjoy a collaborative culture that prioritises professional growth and development, ensuring you have the tools and opportunities to excel in your role. Located in a community-focused setting, we offer a unique chance to make a meaningful impact on patient experiences while being part of a team that values excellence and empathy.
