Senior Manager, Claims Risk Transformation
As Senior Manager, Claims Risk Transformation, you'll play a pivotal role in helping major transformation and change initiatives succeed safely and sustainably. Working at the intersection of risk and transformation, you'll provide trusted guidance that enables confident decision‐making — ensuring innovation and progress are backed by strong risk management practices that protect the business, customers, and community.
In This Role You Will
- Partner with transformation leaders to embed risk‐informed decision‐making across major change programs
- Guide the safe, sustainable delivery of transformation initiatives through proactive risk management
- Shape effective controls for new processes, technologies, operating models and AI‐enabled solutions
- Lead AI risk governance to support responsible innovation aligned with regulatory and risk appetite requirements
- Provide clear risk insights and assurance that enable confident leadership and governance decisions
- Influence stakeholders across the business to balance delivery outcomes with strong risk discipline
Qualifications
- Experience in operational risk management, ideally within financial services, insurance or another regulated environment
- Ability to partner effectively with diverse stakeholders, building trusted relationships and influencing outcomes across business, risk and technology teams
- Sound risk judgement to support complex transformation and change initiatives in a practical, solutions-focused way
- Strong communication skills, translating complex risk and technical information into clear insights for different audiences
- Genuine curiosity about emerging technologies, including AI, with a willingness to continuously learn and adapt
- Ability to thrive in a fast‐paced environment, balancing risk discipline with agility, collaboration and commercial pragmatism
Senior Claims Risk Manager employer: SustainRecruit
Join a purpose-driven national organisation that is experiencing significant growth and transformation, where your role as a Salesforce Business Systems Analyst will be pivotal in enhancing customer engagement through innovative digital solutions. With a strong emphasis on collaboration, flexibility, and employee wellbeing, this company offers a supportive work culture and ample opportunities for career development, making it an excellent employer for those seeking meaningful and rewarding employment.
