SustainRecruit is seeking an experienced Contact Centre Manager to lead a team of Team Leaders within a large Member Services function of an award-winning Australian superannuation fund. Reporting to the Head of Member Services, you will guide leaders responsible for helping members navigate important financial and life stages, while ensuring service excellence and regulatory compliance.
You will drive engagement and performance initiatives, develop capability, and foster a culture focused on
Senior Leader, Member Services & Team Development in Melbourne employer: SustainRecruit
Join a purpose-driven national organisation that is experiencing significant growth and transformation, where your role as a Salesforce Business Systems Analyst will be pivotal in enhancing customer engagement through innovative digital solutions. With a strong emphasis on collaboration, flexibility, and employee wellbeing, this company offers a supportive work culture and ample opportunities for career development, making it an excellent employer for those seeking meaningful and rewarding employment.
