Sustain Recruit is seeking a Dispute Case Manager for a leading Australian superannuation fund. You will own a portfolio of complex member complaints and disputes, guiding cases from initial assessment to resolution with professionalism, empathy and sound judgement.
You will liaise with internal stakeholders, insurers and service providers, prepare clear written responses, manage escalations and identify trends to improve the member experience.
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Permanent Flexible Dispute Case Manager - Impactful Role in Melbourne employer: Sustain Recruit
Join a well-established wealth management business that values collaboration and support, making it an excellent employer for those seeking meaningful work in the financial services sector. With a competitive hourly rate of $38 plus superannuation, immediate start, and potential for contract extension, you'll thrive in a professional environment that prioritises high-quality administrative support and offers opportunities for personal and professional growth.
