Front of House Employee

Brown rice Noosa Civic is seeking a Front of House team member to join our vibrant restaurant in Noosaville, Queensland. This is a casual position that offers flexibility whilst delivering exceptional hospitality experiences to our guests. You will be the face of our establishment, creating welcoming first impressions and ensuring every diner enjoys a memorable visit. Working in our fast-paced dining environment, you'll be part of a dynamic team committed to outstanding customer service and operational excellence.

Key responsibilities:

• Greeting guests warmly upon arrival and managing the seating process to optimise dining flow and customer comfort
• Taking accurate food and beverage orders and communicating them clearly to the kitchen and bar teams
• Serving food and beverages with professionalism, attention to detail and knowledge of menu items
• Maintaining high standards of cleanliness and organisation throughout the dining area and service stations
• Managing table turnover efficiently whilst ensuring guests feel unhurried and valued
• Processing payments and managing transactions with accuracy and courtesy
• Responding promptly to guest requests and resolving any concerns with professionalism and empathy
• Collaborating with kitchen and bar staff to ensure seamless service delivery
• Assisting with general restaurant setup, breakdown and restocking duties as required

What we're looking for:

• Previous experience in a waiting or front-of-house hospitality role, ideally in a restaurant or casual dining environment
• Excellent interpersonal and communication skills with a genuine passion for customer service
• Ability to work efficiently in a fast-paced environment whilst maintaining composure under pressure
• Strong organisational skills and attention to detail when managing multiple tasks simultaneously
• Reliability and professionalism with a positive, team-oriented attitude
• Flexibility to work varied shifts, including evenings, weekends and public holidays as required
• Food handling knowledge or willingness to obtain certification
• Preferably, experience working in an Asian cuisine restaurant or familiarity with sushi and Asian dining concepts

What we offer:

Brown rice is committed to creating a supportive and inclusive workplace where our team members thrive. We offer casual employment with flexible scheduling to suit your lifestyle. You'll have the opportunity to work alongside a passionate team, develop your hospitality skills and be part of a growing restaurant business. We provide a welcoming environment where your contributions are valued and where you can build meaningful connections with both colleagues and customers.

About us:

Brown rice is a dedicated hospitality business serving the Noosaville community with quality dining experiences. We are committed to delivering exceptional food, outstanding service and a warm, inviting atmosphere for all our guests. Our team is passionate about hospitality and creating memorable moments for everyone who walks through our doors. We pride ourselves on our commitment to quality, customer satisfaction and fostering a positive workplace culture.