Surge Direct Melbourne is seeking a friendly call centre employee to help donors feel valued from the first hello. You will make outbound calls to new donors who have joined regular giving, warmly welcome them, thank them for their support, and answer questions.
You’ll provide clear information about donation processes, schedules, and how to manage giving. You’ll keep donor records up to date and collaborate with fundraising, admin and support teams to deliver a warm, professional donor
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Donor Welcome Call Specialist — Flexible Hours in Melbourne employer: Surge Direct
At Surge Direct Melbourne, we pride ourselves on being an exceptional employer that values kindness, clarity, and connection. Our friendly and inclusive work culture fosters personal growth and offers flexible scheduling, allowing you to balance your life while making a meaningful impact in the community. With comprehensive training and ample opportunities for advancement, joining our team as a Welcome Call Team Member means becoming part of a supportive environment where your contributions are genuinely appreciated.
