State Operations & Communication Centre Supervisor in Gold Coast

State Operations & Communication Centre Supervisor in Gold Coast

Gold Coast Full-Time 56700 - 69300 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead emergency operations and coordinate lifesaving responses across Queensland.
  • Company: Join Surf Life Saving Queensland, a purpose-driven organisation dedicated to saving lives.
  • Benefits: Salary packaging, paid parental leave, fitness membership, and wellbeing support.
  • Other info: Dynamic work environment with opportunities for personal and professional growth.
  • Why this job: Make a real difference in your community while leading a passionate team.
  • Qualifications: Experience in emergency management and strong communication skills required.

The predicted salary is between 56700 - 69300 $ per year.

Lead Critical Operations. Coordinate Emergency Response. Help Save Lives.

Are you an experienced operational leader who thrives in high-pressure environments?

Do you have a passion for emergency management, communications, and coordinating teams when it matters most?

At Surf Life Saving Queensland, we're looking for a dynamic and capable State Operations & Communications Centre Supervisor to lead our state-wide operational communications capability and help support the safety of Queensland communities.

In this pivotal role, you'll oversee the day-to-day operation of our State Operations & Communications Centre (SOCC), supporting emergency response activities, coordinating search and rescue operations, leading a dedicated team, and driving continuous improvement across systems, training, and operational performance.

Why SLSQ?

• Contribute to an organisation that saves lives!

  • Increase your take home pay with Salary Packaging
  • Paid parental leave available
  • Membership to Fitness Passport
  • Employee assistance program EAP for health and wellbeing
  • Convenient office location in Mermaid Beach
  • Onsite parking

What You'll Do

  • Lead the daily operations of the State Operations & Communications Centre.
  • Coordinate emergency incidents and search and rescue responses across Queensland.
  • Supervise, mentor and develop a team of Operators and Communication Coordinators.
  • Manage operational communications systems and technologies that support critical service delivery.
  • Enhance operational readiness, training standards, quality assurance and performance outcomes.
  • Build positive relationships with emergency services, local councils, volunteers and key stakeholders.
  • Drive innovation and continuous improvement to strengthen operational capability.

About You

  • Experience leading or supervising a team in a high-pressure, time-critical environment.
  • Strong communication skills and the ability to engage with a diverse range of stakeholders.
  • Experience in emergency management, emergency services, incident coordination, search and rescue, operational communications or a similar field.
  • Strong systems and technology capabilities.
  • A commitment to building an inclusive and supportive team culture.
  • Experience working in an Emergency Operations Centre, Communications Centre or Coordination Centre environment (highly regarded).
  • Knowledge of AIIMS principles (highly regarded).
  • Qualifications in Public Safety, Emergency Services, Emergency Communications or a related discipline (highly regarded).
  • Surf lifesaving, beach patrol or emergency response experience (highly regarded).

About SLSQ

Surf Life Saving Queensland is a dynamic, purpose‐driven organisation committed to saving lives and building safer communities. Established in 1930, SLSQ now supports:

  • 57 surf lifesaving clubs
  • Programs reaching 462,000+ community participants annually

Our proud history is built on volunteer dedication, community engagement and a lifelong commitment to beach safety.

Surf Life Saving Queensland (SLSQ) is committed to creating a fair, inclusive, and representative organisation.

We welcome applicants from all backgrounds, including women, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse individuals, people who identify as LGBTQIA+ and people with disability.

We are proud to be recognised as an employer of choice for women by Work180.

If you need assistance or adjustments to fully participate in the application process, please submit this form - https://form. jotform. com/252088501136856.

Your application will include the following questions

• Do you have a blue card or the ability to obtain one?

• Do you have Australian working rights?

• What are your salary expectations?

Built on tradition, forged out of passion, and focused on the future, SLSQ is recognised as the leading authority on coastal and aquatic safety.

We are a volunteer-led, professionally managed organisation.

From humble beginnings, when the first official rescue was recorded on a Queensland beach in 1909, to being formally established in 1930.

SLSQ has 58 established surf lifesaving clubs with members patrolling 8,000 kilometres of the Queensland coastline.

More than 36,000 Queenslanders are volunteer members of a surf lifesaving club and more than 462,000 are a member of an affiliated supporters club.

Our vision: zero preventable deaths in Queensland public waters.

Built on tradition, forged out of passion, and focused on the future, SLSQ is recognised as the leading authority on coastal and aquatic safety.

We are a volunteer-led, professionally managed organisation.

From humble beginnings, when the first official rescue was recorded on a Queensland beach in 1909, to being formally established in 1930.

SLSQ has 58 established surf lifesaving clubs with members patrolling 8,000 kilometres of the Queensland coastline.

More than 36,000 Queenslanders are volunteer members of a surf lifesaving club and more than 462,000 are a member of an affiliated supporters club.

Our vision: zero preventable deaths in Queensland public waters.

State Operations & Communication Centre Supervisor in Gold Coast employer: Surf Life Saving Queensland Inc

Surf Life Saving Queensland (SLSQ) is an exceptional employer that offers a unique opportunity to lead a purpose-driven organisation dedicated to saving lives and enhancing community safety. With a strong focus on employee wellbeing, SLSQ provides benefits such as salary packaging, paid parental leave, and flexible working options, all within a supportive and collaborative work culture. Employees are encouraged to grow through meaningful engagement with clubs and volunteers, making a lasting impact while enjoying a convenient office location in South Brisbane.

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Contact Details:

Surf Life Saving Queensland Inc Recruitment Team

We think you need these skills to ace State Operations & Communication Centre Supervisor in Gold Coast

Operational Leadership
Emergency Management
Team Coordination
Communication Skills
Incident Coordination
Search and Rescue Operations
Systems Management