Bookings & Administration Officer – Community Education in Melbourne

Bookings & Administration Officer – Community Education in Melbourne

Melbourne Part-Time 49500 - 60500 $ / year (est.) Hybrid
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At a Glance

  • Tasks: Manage bookings and support community education programs for water safety.
  • Company: Join Surf Life Saving NSW, a leader in promoting beach safety.
  • Benefits: Enjoy hybrid work, extra paid leave, and salary packaging perks.
  • Other info: Flexible hours with opportunities for professional growth and development.
  • Why this job: Make a real difference in your community while gaining valuable experience.
  • Qualifications: Strong admin skills and a passion for customer service required.

The predicted salary is between 49500 - 60500 $ per year.

Bookings & Administration Officer - Community Education | Contract Part Time

About us

Surf Life Saving NSW is a leading community organisation dedicated to promoting water safety, providing lifesaving services, and fostering a vibrant beach culture across New South Wales.

We work with passionate volunteers and dedicated staff to protect our communities in and around our coastal waters.

Our mission is to save lives, provide education, and create inclusive opportunities for all Australians to enjoy our beaches safely.

About the role

  • We are seeking a
  • Bookings & Administration Officer to join our
  • Community Education team in a part-time contract position based in

Belrose NSW 2085 .

This role is pivotal in supporting our community education programmes by managing bookings, coordinating administrative functions, and ensuring seamless delivery of our vital water safety initiatives.

You will be instrumental in connecting our communities with life-saving education and support, working as part of a team committed to making a genuine difference in water safety across NSW.

Key responsibilities

  • Serve as the first point of contact for enquiries, delivering high-quality customer service to stakeholders, schools, councils, community groups and casual educators.
  • Coordinate bookings, including the allocation of casual staff, resources and equipment.
  • Maintain accurate booking, evaluation and stakeholder data, ensuring records are up to date and reliable.
  • Liaise with clients, stakeholders and casual staff to support the smooth delivery of education programs and events.
  • Manage administrative processes, correspondence, filing systems and documentation to support day-to-day operations.
  • Process quotations, invoices and timesheet administration, ensuring accuracy and timely completion.
  • Monitor and maintain program resources and equipment, including stocktakes and distribution for events and bookings.
  • Provide general administrative, clerical and project support to the Community Education team as required.
  • Assist team with quoting requirements and equipment ordering in a timely manner.

About you

To be successful in this role, you will have

  • Proven experience in an administrative or bookings coordination role
  • Exceptional customer service and stakeholder engagement skills.
  • Strong written and verbal communication abilities.
  • High levels of accuracy, attention to detail and organisation.
  • The ability to multitask, prioritise workloads and meet deadlines.
  • Proficiency in Microsoft Office Suite, particularly Word, Excel and Outlook.
  • A proactive, self-motivated approach and the ability to work both autonomously and as part of a team.
  • Experience using Found U or similar rostering software (desirable).

What's in it for you?

  • Hybrid working options
  • An extra paid day off around Christmas time
  • Contribute to a 'for purpose' organisation with exceptional leadership
  • Time in Lieu for extra hours worked
  • Continued learning and development opportunities
  • Onsite parking
  • Access to Fitness Passport discount
  • Employee assistance program (EAP) for health and wellbeing
  • Positive, driven and supportive organisational culture
  • Boost your take home pay with Salary Packaging benefits
  • Modern bright facilities with excellent staff amenities
  • Location

Belrose NSW and hybrid work option.

Position

Part Time. Contract through to June 2027.

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Bookings & Administration Officer – Community Education in Melbourne employer: Surf Life Saving NSW

Surf Life Saving NSW is an exceptional employer that fosters a positive and supportive work culture, offering flexible and remote working options alongside ongoing learning and development opportunities. Located at the modern SLSNSW Headquarters in Belrose, employees benefit from a collaborative environment that values diversity and provides unique perks such as additional paid leave during the Christmas period and access to fitness discounts. Join us in making a meaningful impact on community safety while enjoying a rewarding career with ample growth potential.

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Contact Details:

Surf Life Saving NSW Recruitment Team

We think you need these skills to ace Bookings & Administration Officer – Community Education in Melbourne

Customer Service
Stakeholder Engagement
Communication Skills
Attention to Detail
Organisational Skills
Multitasking
Time Management