At a Glance
- Tasks: Be the voice of Sure Insurance, handling sales and customer service calls.
- Company: Join Queensland's fastest growing insurance business with a community vibe.
- Benefits: Flexible working options, hybrid work post-probation, and a supportive team culture.
- Other info: Enjoy a dynamic environment that values diversity and teamwork.
- Why this job: Make a real difference in customer experiences while growing your career.
- Qualifications: Insurance experience is a bonus; eagerness to learn and excel is key.
The predicted salary is between 40500 - 49500 $ per year.
You are the face and voice of Sure Insurance and will be the primary point of contact for all Direct telephone sales and service interactions, including policy sales and maintenance, online assistance and payments. As a Sales & Service Consultant, you are committed to ensuring that every customer interaction is one that leaves them delighted.
Key responsibilities
- Serve as primary point of contact for Direct customers, taking inbound telephone sales & service calls
- Handle policy sales and maintenance
- Provide online assistance and payments support
- Focus on servicing the customer
About you
- Insurance experience a bonus
- An eager approach to excellence in Service & Sales
- A go-getter attitude with the ability to build rapport with customers and key stakeholders
- A team player who wants to learn and grow with the business
- Results driven – able to thrive in a fast paced environment
- Ability to work autonomously and achieve team results
- Good level of verbal communication skills
About us
At Sure Insurance, we aspire to be the leader in providing our customers with insurance products that are fair, transparent and represent value for money. We are committed to ensuring that every customer interaction is one that leaves them delighted. We pride ourselves on not operating like your typical insurance company but as part of a community.
Capalaba HQ - hybrid option post probation completion
Remote work option - for insurance specialists outside BNE
An opportunity to be part of Queensland's fastest growing insurance business
Work life balance - flexible working options available
A great team where your experience will be truly valued in an inclusive team that embraces diversity.
Inbound Sales & Customer Service Consultants in Brisbane employer: Sure Insurance
At Sure Insurance, we foster a vibrant work culture that prioritises personal growth and community engagement. Our employees benefit from comprehensive training programs, flexible remote working options within Perth, and unique perks like a birthday day off and additional anniversary leave, all while being part of a supportive team dedicated to delivering exceptional customer experiences.
