Supermicro is seeking an on-site field-service technician to travel across Australia and perform hardware troubleshooting and component replacements in enterprise data centers. You will execute tasks within approved scopes, run power-on self-tests and diagnostics, and ensure responsible parts handling and timely shipping of defective components.
The role requires concise on-site communication and strict adherence to SLA windows, with escalation to the Technical Account Manager for any scope
On-Site Data Center Hardware Engineer in Sydney employer: Supermicro
Supermicro is an exceptional employer that prioritises high-level customer service and employee development within a dynamic work environment. As a Field Service Engineer, you will benefit from flexible working hours, opportunities for travel, and the chance to work with cutting-edge technology in enterprise data centres. The company fosters a culture of collaboration and innovation, ensuring that employees are supported in their growth while contributing to a world-class field engineering organisation.
