Supermicro in Melbourne seeks an on-site Field Service Technician to troubleshoot servers and storage systems at enterprise data centers under strict SLA windows. You will perform hardware break/fix repairs, run post-repair diagnostics, and ensure replacements are shipped promptly.
The role requires careful adherence to provided instructions, clear on-site communications focused on factual updates, and escalation of out-of-scope work to the Technical Account Manager as needed.
Data Center Field Service Engineer - Hardware in Melbourne employer: Supermicro
Supermicro is an exceptional employer that prioritises high-level customer service and employee development within a dynamic work environment. As a Field Service Engineer, you will benefit from flexible working hours, opportunities for travel, and the chance to work with cutting-edge technology in enterprise data centres. The company fosters a culture of collaboration and innovation, ensuring that employees are supported in their growth while contributing to a world-class field engineering organisation.
