Superloop seeks a Head of Incident and Crisis Management to establish and drive our Major Incident and Crisis Management capability. You will own policies, playbooks, escalation paths and governance to ensure rapid decision-making and effective communications during incidents.
The role requires coordinating with executives and resolver teams, maintaining 24x7 readiness, and leading continuous improvement through reviews, metrics and exercises across the organization.
Chief Incident & Crisis Leadership employer: Superloop
Superloop is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration within the telecommunications sector. With a commitment to employee growth, we provide opportunities for skill development and career advancement, alongside attractive benefits such as free home broadband and mobile plans. Our inclusive culture celebrates diversity, ensuring every team member feels valued and empowered to contribute to our mission of delivering better internet connectivity across Australia.
